ISO 17020
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ISO/IEC 17020 sets general criteria for the competence of inspection bodies, ensuring impartiality and independence. Unlike ISO 9001, it evaluates technical competence specific to inspections across sectors. The standard is intended for use by inspection bodies, accreditation bodies, and those recognizing inspection competence
ISO 17020
What is ISO / IEC 17020 ?
ISO 17020, entitled “General Criteria for the Operation of Various Types of Bodies Performing Inspection”, is an internationally recognized standard for the competence of inspection bodies. ISO 17020 should not be confused with ISO 9001, which is specific to quality management systems. ISO 9001 does not require evaluation of the technical competence of an inspection body and it should not be regarded as an ‘acceptable’ alternative to ISO 17020.
This International Standard specifies general criteria for the competence of impartial bodies performing inspection irrespective of the sector involved. It also specifies independence criteria. This standard is intended for the use of inspection bodies and their accreditation bodies as well as other bodies concerned with recognizing the competence of inspection bodies.
Benefits of ISO 17020 Accreditation
- Uniformity in execution and reporting method for the people carrying out the activity.
- Reduced penalty in case of disputes
- Meeting the accreditation requirements
- Reduced customer complaints
- Proof of conforms to specified requirements
How to achieve ISO 17020 - Accreditation / implementation steps
Lakshy Management Consultant Pvt Ltd. offers a well defined and globally proven implementation methodology for ISO 17020 certification.
- Gap Analysis
- Awareness Training
- Documentation Design and finalization
- Implementation
- Internal Auditor Training and conduct of internal audit
- Management Review Meeting
- Review of Implementation
- Pre-assessment
- Stage 1 – certification audit
- Stage 2 – certification audit
- Award of ISO / IEC 17020 Accreditation
- Continual improvement of the system through value added consulting and training services
What are the requirements of ISO 17020 Accreditation standard ?
The requirements of ISO 17020 are contained in 14 major sections including:
- Administrative requirements
- Requirements for independence, impartiality, and integrity
- Confidentiality
- Organization and management
- Quality system
- Personnel
- Facilities and equipment
- Inspection methods and procedures
- Handling of inspection samples and items
- Control of records
- Inspection reports and inspection certificates
- Subcontracting
- Complaints and appeals
- Cooperation with other inspection bodies
Lakshy recommends the following additional procedures as a minimum supplement to the required procedures:
- Control of non-conforming work
- Preventive action
- Internal auditing
- Management review
- Training
- Calibration of equipment
- Contract review
- Document control
- Records control
- Reporting the results of an inspection
Like ISO 9001 and ISO 17025, ISO 17020 requires procedures in several important areas, including:
Procedure to ensure that persons or organizations external to the inspection body cannot influence the results of inspections by the ISO 17020-accredited organization
- Procedure for feedback
- Procedure for corrective action
- Procedure for the care and maintenance of equipment
- Procedure for selecting qualified suppliers
- Procedure for purchasing
- Procedure for inspection of materials received by the organization
- Procedure for appropriate storage facilities
- Procedure for protecting the integrity of data produced by the organization
- Procedure for ensuring the security of data produced by the organization
- Procedure for dealing with defective equipment
- Procedure(s) for performing inspections
- Procedure(s) for performing non-standard inspections
- Procedure(s) for avoiding deterioration or damage to inspection items
- Procedure for dealing with complaints
- Procedure for dealing with appeals against the results of inspections
Our Expertise in ISO/IEC 17020 Standard and Accreditation
As one of the largest global consulting firms specializing in ISO/IEC 17020 management system certification, with a client base spanning over 40 countries, we offer unparalleled knowledge and experience in this field. Our deep understanding of the ISO/IEC 17020 standards enables us to maximize the benefits of your quality management system, helping your organization achieve its true potential.
We provide expert guidance and technical competence to ensure that your ISO/IEC 17020 inspection body certification project adds significant value to your organization. Our comprehensive services include:
Consulting
Tailored advice to guide you through the certification process.
Training
Specialized training programs for your team to understand and apply the ISO/IEC 17020 standards.
Internal Audits
Assessments to evaluate your existing systems and ensure they align with ISO/IEC 17020.
Pre-Assessment Audits
Preliminary audits to identify potential gaps before the official certification audit.
Facilitation
Support throughout the ISO/IEC 17020 certification audit process.
Documentation Requirements
Identify and help you meet the documentation requirements for ISO/IEC 17020.
Task Assignment and Scheduling
Provide clear assignments and prepare implementation schedules to ensure timely progress.
Implementation and Training
Manage implementation schedules, provide staff training, and ensure follow-up actions are completed.
Progress Monitoring and Status Reports
Track progress and provide regular status updates.
Vendor and Supplier Audits
Conduct audits to ensure your suppliers and vendors meet required standards.
Quality System Intranet
Develop a quality management system intranet to streamline document management and improve accessibility.
Our Comprehensive ISO/IEC 17020 Services Include:
Our global expertise, combined with local insights, enables us to deliver optimal results. We partner with you throughout your journey towards standardization, compliance, growth, success, and continuous improvement.
Gap Analysis
Conduct an initial gap analysis to assess your current processes against the ISO/IEC 17020 requirements.
Policy and Objective Development
Assist in establishing policies and setting objectives aligned with the standard.
Documentation Preparation
Coordinate the creation and approval of essential documents, including:
🟉 Quality Policy
🟉 Quality Manual
🟉 Procedures
🟉 Master List of Documents
Registrar Selection
Assist you in selecting a Registrar with expertise in your industry.
Internal Audits
Conduct internal audits to ensure ongoing compliance and identify areas for improvement.
Customer Satisfaction Surveys
Measure customer satisfaction to drive improvements and enhance service quality.
Don’t Hesitate To Contact Us For Better ISO Services
Contact us now, to get your organization ISO / IEC 17020 certified in the most effective and efficient manner while realizing the true benefits of the certification using our specialized ISO / IEC 17020 implementation methodology that is less time consuming, fast, easy to understand and implement, result oriented, time bound and cost effective. Get ISO / IEC 17020 certified now with us….
Perfect Solutions For Your ISO Needs
We provide one of the most exhaustive suites of ISO consulting services to help the companies plan, design, implement, monitor, control, improve and enhance their ISO management system. Our ISO consultants are known in the field of management system certification for being innovative, simple, practical and effective resulting in a implementation process that is value adding to the business operations of the organization.
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